Shipping policy


We are pleased to present to you our delivery terms. These are designed to ensure that you receive your order as quickly and smoothly as possible.

**Shipping is FREE in Europe.**

**Delivery Times:**

- **Germany:** The delivery time is usually 1-3 business days from the receipt of the order. If there are delays due to force majeure or unforeseen events, we will inform you immediately.
- **Europe:** The delivery time is usually 3-5 business days from the receipt of the order. If there are delays due to force majeure or unforeseen events, we will inform you immediately.
- **Worldwide:** The delivery time is usually 5-9 business days from the receipt of the order. If there are delays due to force majeure or unforeseen events, we will inform you immediately.

**Delivery Costs:** Free.

**Delivery and Shipping:** The delivery is made via DHL parcel service or Deutsche Post.

**Delivery to Pack Stations:** Delivery to pack stations is possible. Please provide the correct pack station number when ordering.

**Refusal of Acceptance:** If you refuse to accept the delivery, the shipment will automatically be returned to us.

**Damaged Delivery:** If the delivery arrives damaged, please inform us immediately so we can find a solution.

**Returns:** If you are not satisfied with your order, you have the option to return the goods within 14 days. Please contact us in advance so that we can provide you with the return address.

We hope that our delivery terms meet your needs and we are happy to answer any questions at:

hello@wundertape.com